Technician II

Position Summary

Provide expert service in a safe, conscientious, and professional manner while striving to exceed our, commercial customers’ expectations. Follow professional development plan to accomplish individual goals.


  • Troubleshoot, diagnose, and repair commercial HVAC equipment, including but not limited to 40-ton split and package units, WSHP, VAV and FPB, and VRF systems
  • Provide excellent craftsmanship and quality of work
  • Maintain a safe and clean work environment, including the proper use of PPE
  • Maintain a fully stocked and clean company vehicle
  • Coordinate and maintain company-issued tools and equipment
  • Complete accurate timecards, service activities, and inspection reports
  • Regularly communicate with team, Service Coordinator, and Service Supervisor
  • Regularly communicate with customer regarding arrival, issues found, and departure
  • Inform Inside Sales of proposals needed for issues found and recommended repairs
  • Other duties, as needed


  • 5 years of commercial/industrial HVAC experience
  • Associates degree, or equivalent experience and training
  • Tech registration with TDLR
  • EPA Universal Certification
  • Provide basic hand tools, i.e. gauges, meter, screwdrivers, wrenches, pliers, etc.
  • Basic knowledge of Microsoft Outlook, Microsoft Teams, and a smartphone
  • Ability to perform basic trouble shooting/system analysis
  • Self-sufficient, while maintaining team structure
  • Driven and passionate about our company vision and serving our customers
  • Willing to seek training, coaching, and expand knowledge of the industry
  • Flexibility to work overtime and weekends, as needed
  • Ability to pass a background check and drug test
  • Possess a valid driver’s license with a minimum of 3 years of registered driving history


  • Must be able to lift and maneuver large, heavy equipment, parts, and tools, weighing in excess of 50 lbs.
  • Must be able to work on ladders, lifts, and from high elevations
  • Must be able to work in confined spaces
  • Must be able to work in extremely hot and cold climates